Sellers can have a dikani.com subdomain page for 20 items for free.
Sellers need to pay for posting more than 20 items. Paid seller will get advertisements in google, email marketing and listed in browse shops and browse items in dikani.com
Anyone can open a shop at dikani.com.
Click on register as a seller in the footer menu of dikani.com and fill in the registration form and submit it. Make sure you enter your correct email address. You will be receiving an email to your email account with your password. Login to dikani.com using your email address and the password sent to your email. Change the password and then follow the steps to complete your seller registration.
As soon as you finish from registration and completing all your shop and products details, your entered information will be checked by dikani.com admin within less than 24 hours. When any of your information details for your shop or items details are accepted your shop will be shown online for the public.
Click on the link login in the upper menu on your right hand side then click on forgot password under login now button. Enter your email address and click on submit. Your password will be reset and an email with a new password will be sent to your email account.
Login to Dikani.com with your email account and password. Click on your account name at the top menu on your right hand side, click on change password. Enter your current password. Enter your new password and reenter your new password to confirm.
You can provide the following details that can be seen by buyers:
Login to dikani.com with your email address and password. Go to Dikani page, click the field that you want to add or change. For example, to change logo click on grey dikani image and upload your logo.
Dikani support Arabic and English languages, when you click on the Arabic button it will give you a new text box for the Arabic language. You can write your Arabic translation in that text box and it will be shown only in the Arabic page. Or you can go to Arabic page by clicking the Arabic link on the top menu and write all the Arabic details there.
You can choose one language to be shown in both Arabic and English dikani pages or you can complete both languages and you will have a complete English and Arabic pages. In another word if you complete English page only and you leave Arabic dikani page blank you will have the English details you have provided for your shop and products shown in both the Arabic and English dikani pages.
Click on the information and image you want to change or add.
To add or change product images click on the item image, delete or upload your item images and wait for admin approval for your images to be shown for public.
To add or change colors and sizes click on options and click edit color and size, choose colors and/or sizes for your item then click on save.
To add videos, click on options and click on edit video, upload your video then click on save.
You will receive an email notifying you that an order has been placed.
When you login to dikani.com with your account you will see a number beside order link in the main menu. Click on the new order link in the main menu to get your order details.
In new order click on buyer name or click on delivery address to get buyer details.
You can contact the buyer using the phone number provided by the buyer or dikani.com messaging system. In the new order under the buyer name there is a send message button. Click on that button and it will forward you to compose message with the buyer name in the to field. Write your message and click on send. The buyer will receive an email notifying him about the message you have sent. The buyer can read your message and can reply back to you. Or you can contact the buyer by phone, you can get the buyer phone number by clicking on buyer name or delivery address button in order details page.
There are three current statuses. The buyer can see the current status you specify.
The three current statuses are:
Pending: this status is the first status the buyer will see once he replaces his order. This status means that the seller got the order but it’s waiting for the seller acceptance.
In process status: means that the seller has seen and accepted the order and he is preparing the order to deliver it.
Delivered status: that means the order has been successfully delivered and received by the buyer.
Seller can change the status from pending to in process and from in process to delivered.
The seller can cancel the order when it is in pending status or in process.
The buyer can cancel the order only when the status is pending.
You will receive an email notifying you that an order has been canceled. You can access dikani.com new orders and you will see that the current status is canceled. You can delete cancelled orders and the deleted canceled orders will be moved to order history.
There is an invoice button in the new order page. We recommend that you print the invoice for every new order and give it to the person that will deliver the items to the buyer. The invoice has details information of the items, buyer address and contact number, seller address and contact number.